Support

Dictum support

Dictum runs entirely on your device, so there are no accounts or servers to get stuck on. If something is not working or you have a question, we are glad to help.

Contact us

Email fabco921@gmail.com and we will reply within two business days. Please tell us your device and iOS or macOS version, and what you were doing when the problem happened.

Where is my data?

On your device, and only there. Dictum does the transcription, clean-up, classification and export locally. Nothing is uploaded, and there is no account.

Does it work offline?

Yes. After a one-time download of the on-device speech model, Dictum works fully offline, even in airplane mode.

Which files can I import?

Common audio formats including m4a, mp3 and wav. Dictum transcribes them on your device into a timestamped transcript.

How do I export minutes?

Open a meeting or transcript, tap Export minutes, and choose PDF or Word. You can also save the recording as an mp3.

What is the data-classification label?

Dictum scans each transcript on your device and labels how sensitive it is (Public, Internal, Confidential or Restricted), so you know before you share it. The check never leaves your device.

Which devices does one licence cover?

iPhone, iPad and Mac. One payment covers all of them, with no subscription.